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Welcome to Learning Communication's Book Store! Here you can browse the best-selling business books on today's hot topics.

Best Business Books at Learning Communications

Attitude

WORKING WITH YOU IS KILLING ME: FREEING YOURSELF FROM EMOTIONAL TRAPS AT WORK

Bob Farrell

GIVE 'EM THE PICKLE!

Budget Resources

EXCELLENCE IN SUPERVISION!
NEGOTIATING: STRATEGIES AND TACTICS

Change

FUTURE TENSE
RE-IMAGINE! BUSINESS EXCELLENCE IN A DISRUPTIVE AGE

Coaching / Mentoring

COACHING AND COUNSELING
DIMENSIONS OF COACHING
IMPROVING WORKPLACE PERFORMANCE THROUGH COACHING HOW-TO BOOK
MANAGER'S COACHING HANDBOOK
MENTORING FOR SUCCESS HOW-TO BOOK
SOLVING PERFORMANCE PROBLEMS: A LEADER'S TOOLKIT
WAY TO GROW

Communication

ART OF GIVING AND RECEIVING FEEDBACK, THE
BETTER BUSINESS WRITING
BUSINESS WRITING: GETTING STARTED
COMMUNICATION BREAKDOWN
FIVE SKILLS FOR GETTING A YES
I WISH YOU WOULD JUST...
LISTEN UP! HEAR WHAT'S REALLY BEING SAID HOW-TO BOOK
MANAGER'S COMMUNICATION HANDBOOK
NOT-SO-OBVIOUS ART OF DYNAMIC COLLABORATION, THE
OUCH! THAT STEROTYPE HURTS BOOK
PEOPLE
TAKE TIME TO LISTEN
THE FOUR STYLES
WALK AWHILE IN MY SHOES
WALK AWHILE IN MY SHOES, HEALTHCARE EDITION
WALK AWHILE IN MY SHOES, TOO

Conflict Resolution

IT'S A JUNGLE OUT THERE! HOW-TO BOOK
MANAGING WORKPLACE CONFLICT HOW-TO BOOK
WHAT TO DO WHEN CONFLICT HAPPENS

Creativity

CREATIVITY IN BUSINESS
JAMMING - THE ART AND DISCIPLINE OF MANAGING CREATIVITY
JAMMING HARD COVER BOOK
NOT-SO-OBVIOUS ART OF DYNAMIC COLLABORATION, THE
RE-IMAGINE! BUSINESS EXCELLENCE IN A DISRUPTIVE AGE
WHY DIDN'T I THINK OF THAT? - VERSION II

Cultural Awareness

CULTURAL COMPETENCY: JUST GOOD HEALTH CARE

Customer Service

BEYOND CUSTOMER SERVICE
BUILDING CUSTOMER LOYALTY
CALMING UPSET CUSTOMERS
CUSTOMER AT THE CROSSROADS
CUSTOMER SERVICE EXCELLENCE HOW-TO BOOK
GIVE 'EM THE PICKLE!
KEEP THEM CALLING HOW-TO BOOK
OUTSTANDING CUSTOMER SERVICE HOW-TO BOOK
RE-IMAGINE! BUSINESS EXCELLENCE IN A DISRUPTIVE AGE
TELEPHONE COURTESY AND CUSTOMER SERVICE
180 WAYS TO WALK THE CUSTOMER SERVICE TALK

Discrimination / EEO

MANAGER'S PRACTICAL EEO HANDBOOK

Diversity

DEALING WITH DIVERSITY
HANDLING DIVERSITY IN THE WORKPLACE HOW-TO BOOK
HR & EEO TOOLBOX, THE
PEOPLE
WITH ALL DUE RESPECT: PROMOTING A RESPECTFUL WORKPLACE

Empowerment

THAT'S NOT MY PROBLEM

Ethics

ETHICS 4 EVERYONE
LEADING TO ETHICS
LEADING WITH VALUES
144 WAYS TO WALK THE TALK

Finance / Accounting

FROM BUDGETS TO BALANCE SHEETS HOW-TO BOOK

Harassment / Sexual Harassment

HARASSMENT: THE REAL SCENE
SEXUAL HARASSMENT: A MANAGER'S GUIDE IN CALIFORNIA
STOPPING SEXUAL HARASSMENT BEFORE IT STARTS HOW-TO BOOK
WITH ALL DUE RESPECT: PROMOTING A RESPECTFUL WORKPLACE
ZERO TOLERANCE: THE EMPLOYER'S GUIDE TO PREVENTING SEXUAL HARASSMENT

Healthcare

CULTURAL COMPETENCY: JUST GOOD HEALTH CARE
WALK AWHILE IN MY SHOES, HEALTHCARE EDITION

Interviewing

INTERVIEWING: MORE THAN A GUT FEELING HOW-TO BOOK

Leadership

FORGET FOR SUCCESS BOOK
GREATEST LEADER WHO WASN'T
HOW TO LEAD FROM A DISTANCE
LEADERSHIP COURAGE
LEADERSHIP SECRETS OF SANTA CLAUS - HARDBACK
LEADERSHIP SECRETS OF SANTA CLAUS - SOFTBACK
LISTEN UP, LEADER
NUTS 'N BOLTS LEADERSHIP
WALK THE TALK...AND GET THE RESULTS YOU WANT - HARDBACK
WALK THE TALK...AND GET THE RESULTS YOU WANT - SOFTBACK
12 DAYS OF LEADERSHIP POCKET GUIDE
180 WAYS TO BUILD A MAGNETIC CULTURE
180 WAYS TO WALK THE LEADERSHIP TALK

Legal Issues

DOCUMENTING DISCIPLINE
LEGAL ISSUES FOR MANAGERS HOW-TO BOOK
SEXUAL HARASSMENT: A MANAGER'S GUIDE IN CALIFORNIA

Leslie Aquilar

OUCH! THAT STEROTYPE HURTS BOOK

Management / Supervision

DOCUMENTING DISCIPLINE
FROM BUDGETS TO BALANCE SHEETS HOW-TO BOOK
I HAVE TO FIRE SOMEONE HOW-TO BOOK
INTERVIEWING: MORE THAN A GUT FEELING HOW-TO BOOK
LOVE 'EM OR LOSE 'EM: EMPLOYEE RETENTION
MANAGER'S PRACTICAL EEO HANDBOOK
PUTTING THE ONE MINUTE MANAGER TO WORK - SOFT COVER BOOK
QUALITY SUPERVISION FOR INDUSTRY
SUPERVISING DIFFICULT EMPLOYEES HOW-TO BOOK
TAKING THE STEP UP TO SUPERVISOR HOW-TO BOOK
THE ONE MINUTE MANAGER BOOK - HARDBACK

Meeting Openers

PEOPLE

Meetings

EITHER WAY YOU'RE RIGHT - REVISED
LOVE 'EM OR LOSE 'EM: EMPLOYEE RETENTION
SECRETS OF MEETING MAGIC REVEALED
THAT'S NOT MY PROBLEM
WE'VE GOT TO STOP MEETING LIKE THIS!

Motivation

EITHER WAY YOU'RE RIGHT - REVISED
MOTIVATING AT WORK
MOTIVATION IN THE WORKPLACE
RE-IMAGINE! BUSINESS EXCELLENCE IN A DISRUPTIVE AGE
THAT'S NOT MY PROBLEM
180 WAYS TO SPREAD CONTAGIOUS ENTHUSIASM
180 WAYS TO WALK THE MOTIVATION TALK
180 WAYS TO WALK THE RECOGNITION TALK
212 - THE EXTRA DEGREE

Negotiation

FIVE SKILLS FOR GETTING A YES
GETTING TO YES

Orientation

START RIGHT STAY RIGHT COMPUTER-BASED TRAINING
START RIGHT STAY RIGHT: ORIENTATION BASICS
WALKING THE TALK TOGETHER

Performance Management

DOCUMENTING DISCIPLINE
GOAL SETTING FOR RESULTS
HUMAN TOUCH PERFORMANCE APPRAISAL II, THE
POSITIVE DISCIPLINE

Personal Development

ASSERTIVENESS SKILLS HOW-TO BOOK
BUSINESS WRITING: GETTING STARTED
IT ALL ADDS UP: AN INTRODUCTION TO BASIC BUSINESS MATH
IT'S A JUNGLE OUT THERE! HOW-TO BOOK
SIMPLE TRUTHS OF APPRECIATION
START RIGHT STAY RIGHT COMPUTER-BASED TRAINING
THE FOUR STYLES
TIME TRAP II
WORKING WITH YOU IS KILLING ME: FREEING YOURSELF FROM EMOTIONAL TRAPS AT WORK
40 HOURS: INVEST IN YOURSELF

Presentation Skills

HIGH IMPACT PRESENTATIONS- Parts I, II, III

Problem Solving

GOAL, THE
THAT'S NOT MY PROBLEM
WHY DIDN'T I THINK OF THAT? - VERSION II

Quality

QUALITY SUPERVISION FOR INDUSTRY
THAT'S NOT MY PROBLEM

Respect

HR & EEO TOOLBOX, THE
WITH ALL DUE RESPECT: PROMOTING A RESPECTFUL WORKPLACE

Safety Resources

BLOODBORNE PATHOGENS: FOR CUSTODIANS
CONFINED SPACE ENTRY: INSIDE MANEUVERS
CONTRACTOR SAFETY: IT'S EVERYBODY'S BUSINESS
DEFENSIVE DRIVING FOR GOVERNMENT EMPLOYEES
DEFENSIVE DRIVING: A CRASH COURSE!
ELECTRICAL SAFETY FOR THE QUALIFIED WORKER
ELECTRICAL SAFETY: BASIC PRINCIPLES
EYE PROTECTION: SEE THE WHOLE PICTURE
FIRE SAFETY FOR SCHOOLS
FIRE SAFETY: THERE'S NO SECOND CHANCE
FIRST AID: PREPARED TO HELP
HANDWASHING: AVOIDING GERMS AND VIRUSES AT WORK
HAZARD COMMUNICATION: ELEMENTS OF SAFETY
HAZARD RECOGNITION AND CONTROL
HAZMAT: SAFE AND SECURE
HEAT STRESS
INDOOR CRANES: SAFE LIFTING OPERATIONS
LAB SAFETY FOR SCHOOLS
LEAD! TREAT IT WITH RESPECT
MACHINE GUARDING
OFFICE SAFETY: IT'S A JUNGLE IN THERE
PERSONAL PROTECTION EQUIPMENT: DON'T START WORK WITHOUT IT
SAFETY ORIENTATION: ON ALERT
SCAFFOLDS: SAFETY AT ALL LEVELS
VACATION SAFETY: PLAY IT SAFE
WAREHOUSE SAFETY: IT'S NO MYSTERY

Sales

FIVE SKILLS FOR GETTING A YES
GETTING TO YES
SELLING IT RIGHT

Stress

MANAGING STRESS HOW-TO BOOK

Teams

FIVE STAR TEAMWORK
TEAM UP FOR SUCCESS HOW-TO BOOK
WORKING IN TEAMS

Telephone Skills

KEEP THEM CALLING HOW-TO BOOK
TELEPHONE COURTESY AND CUSTOMER SERVICE

Time Management

INVESTING TIME FOR MAXIMUM RETURN HOW-TO BOOK
TIME TRAP II
40 HOURS: INVEST IN YOURSELF

Train The Trainer

TRAINING THAT WORKS HOW-TO BOOK

Trainer's Gold

DOCUMENTING DISCIPLINE
ETHICS 4 EVERYONE
GIVE 'EM THE PICKLE!
HUMAN TOUCH PERFORMANCE APPRAISAL II, THE
PEOPLE
START RIGHT STAY RIGHT COMPUTER-BASED TRAINING
TIME TRAP II
WE'VE GOT TO STOP MEETING LIKE THIS!
WITH ALL DUE RESPECT: PROMOTING A RESPECTFUL WORKPLACE

Best Business Books

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