There are ways you can survive difficult people at work !

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There are ways you can survive difficult people at work! Coping with Difficult People explains six different personality types that could prevent you from doing your job adequately and what to do to gain cooperation.

From calming the "tank" to handling complainers without getting defensive yourself, this video gives you the skills to identify.

How-To Training Points:

  • How to turn a complainer into a problem-solver
  • How to get the super-agreeable to make a strong commitment
  • How to never argue with a tank
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